Help Desk
Through our UK based Service Centres, your call will always be answered by a person during working hours. We can even offer a 24/7 service for
customers who may require it.
Telecom Resource are an accredited Avaya Partner and we provide
maintenance and support for all Avaya Telephone Systems.
Our comprehensive approach to providing maintenance services for
communications equipment has led to Telecom Resource being the
maintainer of choice for many organisations within the UK, these
have included Bathstore, Bournemouth Council, Gatwick Airport,
Hampshire Fire Brigade, Mapleleaf/Bimbo Bakeries and many NHS
trusts.
Telecom Resource will provide you with the best service from highly
trained and motivated staff – we work hard to build energetic and
skilled teams.
Working to MOD JSP 604 standard, Telecom Resource is proud of
its staff. We recognise and acknowledge them as being our greatest
asset. Through their skills, knowledge and enthusiasm, we can
provide clients with a tailored, personal and managed service.
If You have been told your system is too old to be looked after and
you must buy another one – DON’T BELIEVE IT. Telecom Resource
will support your telephone system as long as it is technically
feasible, we are also able to offer SIP connectivity and other
enhancements to systems, or assist with migration to a hosted solution
of your choice.
We can assist you to add to and upgrade your telephone system
when you wish to do so – not when you are told you must!